Refund Policy
Effective date: 2026-09-16
This refund policy applies specifically to Pottery Lab and its published pottery workshop services.
At Pottery Lab, we strive to provide a clear and fair refund policy for our workshops and services.
Eligibility for Refunds
Refunds are available for workshops booked through Pottery Lab. To qualify, cancellations must adhere to our specified notice period.
Exclusions from Refunds
Refunds do not apply to materials purchased separately or workshops that have already commenced. Please ensure you review your booking details carefully.
How to Request a Refund
To request a refund, please contact our support team with your booking details and reason for cancellation.
Refund Processing Time
Once your cancellation request is received and processed, refunds will be issued within 5-7 business days to the original payment method.
Cancellation Policy
Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.